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Important Info for Swanö Merch Customers!

When you order something from us the package is sent as a normal, sometimes very large, letter.

There is no tracking number for this kind of shipment.

So if you feel that the mail is a bit "unsafe" in your country or the area where you live,

and that something too big to fit your mailbox easily could "disppear"

then you should add the 3€ Insured Shipping option to your order.

You can find this option on every page

This way, you get a tracking number and can follow your order on its journey from Germany to you

and if the package is lost, you can be refunded for the value of your order from the shipping company.